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OUR PROCESS

A clear process,
from the first conversation to launch.

You should know what is being built, what is needed from you and what happens next. Our process provides agreed stages for planning, feedback, testing and delivery.

Clear stages. Agreed responsibilities.

Planning, feedback, testing and delivery.

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OUR PROCESS

A clear process, from the first conversation to launch.

You should know what is being built, what is needed from you and what happens next. Our process provides agreed stages for planning, feedback, testing and delivery.

  1. 01

    Understand Your Requirements

    Understand goals and priorities.

    Read details
  2. 02

    Define the Project

    Agree scope, timeline and pricing.

    Read details
  3. 03

    Plan the Design and Workflow

    Review screens and workflows.

    Read details
  4. 04

    Build and Review

    Build in stages with feedback.

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  5. 05

    Test and Prepare

    Test features and prepare handover.

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  6. 06

    Launch and Handover

    Launch with your approval.

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A CLOSER LOOK

How each step works

Clear decisions and review points throughout your project.

01. Understand Your Requirements

  • We discuss your business, the problem you need to solve and what a useful outcome would look like.
  • Existing websites, sample files and process examples can help us understand the starting point.

02. Define the Project

  • You receive a proposal covering the scope, deliverables, responsibilities, estimated timeline and pricing.
  • Required subscriptions, third-party costs and support arrangements are identified where applicable.

03. Plan the Design and Workflow

  • We prepare the relevant page structure, screens or process flow for review.
  • This helps confirm how the solution should work before detailed development begins.

04. Build and Review

  • Development takes place in agreed stages, with review points for feedback.
  • Changes that affect scope, cost or delivery dates are discussed and approved before implementation.

05. Test and Prepare

  • We test the agreed functionality and support your review of the solution.
  • Testing uses sample or anonymised data where practical. Training and handover activities follow the project’s agreed requirements.

06. Launch and Handover

  • After your approval, we complete the agreed launch activities and provide the relevant access details and handover materials.
  • Post-launch support and future improvements follow the arrangements defined for your project.

WHY THIS WORKS

A process built around you

You should know what is being built, what is needed from you and what happens next.

Clear communication

Agreed stages for planning, feedback, testing and delivery.

Defined scope and pricing

A proposal covering deliverables, responsibilities, estimated timeline and pricing.

Development in stages

Review points for feedback as development progresses.

Review before building

Confirm the page structure, screens or process flow first.

Your input at every step

Changes affecting scope, cost or dates are discussed before implementation.

Support arrangements

Post-launch support follows the arrangements defined for your project.

WHAT WE NEED FROM YOU

Keep the project moving together

A nominated point of contact, relevant requirements, approved content and timely feedback help keep the project moving.

Please share only information you are authorised to provide. Sensitive information and system access should be handled through an agreed method.

A point of contact Relevant requirements Approved content Timely feedback

LET’S BUILD TOGETHER

Start with a conversation about what you need.

You do not need a complete technical specification to get started.

Discuss Your Project